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Abandoned carts
Have an automation for abandoned carts that didn't complete the Shopify form
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VoIP calls
From the CRM, a unique cell phone number can be used so that my sales team can call and their conversations can be analyzed
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AI calls
It would be great to be able to use DAPTA from Kross to call our customers and listen to the recordings
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Give us feedback on who our best customers are
Every month they give us a list of our best customers and an idea of promotion to build their loyalty
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